Privacy Policy – Playloola

Last Updated: 19th November 2025

Welcome to Playloola (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit playloola.com or use our indoor playground, birthday party, and event-hosting services.

1. Information We Collect

A. Personal Information

• Parent or guardian name
• Child’s name and age
• Email address
• Phone number
• Booking and event details
• Payment information (processed by secure third-party providers)

B. Automatically Collected Information

• IP address
• Device and browser information
• Pages visited on the website
• Cookies and tracking data

2. How We Use Your Information

• To manage indoor playground visits and event bookings
• To communicate with you regarding your inquiries or reservations
• To improve our services and website user experience
• To send optional promotional updates
• To ensure event coordination and safety

3. Sharing of Information

We do not sell personal data. We may share information with:

• Trusted service providers (payment processors, messaging systems)
• Event support partners when necessary
• Authorities if required by law

4. Cookies & Tracking Technologies

We use cookies to enhance website functionality, analyze usage, and improve visitor experience. You may disable cookies in your browser settings, but some features may not function correctly.

5. Children’s Privacy

Our website is intended for parents and legal guardians. We only collect child-related information voluntarily provided by adults for safety and booking purposes.

6. Data Security

We maintain reasonable security measures to protect your information, though no internet transmission is completely secure.

7. Your Rights

• Request corrections or updates to your information
• Request deletion of your personal data
• Opt out of marketing communications

8. External Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or content.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

10. Contact Us

Email: info@playloola.com
Phone: (+765) 654377543
Website: playloola.com